Customer Support

Studio & Care Inquiries

Our Portland studio team is here to help with order assistance, product care advice, and our lifetime re-glaze and repair service. We aim to respond within one business day.

Direct Line

Connect with Our Team

Whether it's an order question, a custom studio request, or initiating a lifetime re-glaze, use the form below. We're committed to the longevity of your stoneware.

Lifetime Guarantee

Our Re-Glaze & Repair Process

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Prepare Your Piece

Ship to Portland

Return to Your Table

Carefully clean and package your chipped or damaged stoneware. Include your original order number if available.

Send your piece to our studio in Portland, Oregon. We'll provide shipping details upon inquiry via the form above.

Our artisans will re-glaze and repair your item, returning it to you ready for many more daily rituals.